Factory reset is always the efficient way while also the last option if any issues make the power strip can not work normally ; The previous generated data including the history power consumption , schedule rule , etc will all delete away ; So please try this way prudently ; 1.When the Smart power strip is available to control via the app , operate " Power Control "→ "Settings" → "Setup Device" ,then enable the factory settings .IMG_1386IMG_1401 2.Press long the reset hole (about 5 secs ) which near the USB port until the WiFi indicator turns off. EL9O($~XGM018G{31{TL047      

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